Fulfillment Policy

Courses

When will I receive my order for purchase of a course or trip or product?

After you have placed an order for a course, an invoice will be issued to you. Your participation is confirmed after you have made a non-refundable deposit as stated in the invoice. 

When and where will the scuba courses be conducted?

Your course will be conducted at various locations as arranged by Scuba DoBeDo staff according to availability. Please enquire with our staff if you are unsure by email info@scuba-dobedo.com

When will I receive my scuba diving certification?

You will receive your scuba diving certification after completion of all PADI requirements and full payment made for the ordered course.

Delivery of the course or trip or product will only be conducted after full payment. Arrangement of delivery will be at Scuba DoBeDo Divers premises; or by postal delivery as arranged between Scuba DoBeDo staff and the customer.

Travel

When will I receive my order for purchase of a travel?

After you have placed an order for a travel, an invoice will be issued to you. Your participation is confirmed after you have made a non-refundable deposit as stated in the invoice. 

When and where will the travel be conducted?

Your travel will be conducted as per the itinerary stated in your invoice. However, Scuba DoBeDo reserves the right to deny your participation if full payment is not made 1 week before the travel date. 

Scuba Equipment

How do I check delivery lead time for purchase of scuba equipment?

Some products may require to be pre-ordered. Please check with Scuba DoBeDo personnel on the item you wish to purchase and the lead time for delivery. 

Can I prearranged the date I want to get the delivery?

Arrangement of delivery for equipment will be at Scuba DoBeDo Divers premises or as arranged between Scuba DoBeDo personnel and the customer. Scuba DoBeDo shall not guarantee items safe delivery by courier services.

You could not find your answer?

Contact info@scuba-dobedo.com